{"product_id":"making-conversation-hardcover","title":"Making Conversation: Seven Essential Elements of Meaningful Communication Hardcove","description":"\u003cp\u003e\u003cspan\u003eA former Senior Partner and Global Managing Director at the legendary design firm IDEO shows how to design conversations and meetings that are creative and impactful.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eConversations are one of the most fundamental means of communicating we have as humans. At their best, conversations are unconstrained, authentic and open: two or more people sharing thoughts and ideas in a way that bridges our individual experiences, achieves a common goal. At their worst, they foster misunderstanding, frustration and obscure our real intentions.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eHow often do you walk away from a conversation feeling really heard? That it moved the people in it forward in some important way? You're not alone. In his practice as a designer, Fred Dust began to approach conversations differently. After years of trying to broker communication between colleagues and clients, he came to believe there had to a way to design the art of conversation itself with intention and purpose, but still artful and playful. \u003c\/span\u003e\u003cspan\u003eMaking Conversation \u003cspan\u003e\u003c\/span\u003e\u003c\/span\u003e\u003cspan\u003ecodifies what he learned and outlines the seven elements essential to successful exchanges: Commitment, Creative Listening, Clarity, Context, Constraints, Change, and Create. Taken together, these seven elements form a set of resources anyone can use to be more deliberate and purposeful in making conversations work.\u003c\/span\u003e\u003c\/p\u003e","brand":"Happier Every Chapter","offers":[{"title":"Default Title","offer_id":45795161407654,"sku":"9780062933904","price":6.25,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0493\/2337\/6806\/files\/71cYw5aNJbL._SL1500.jpg?v=1745163161","url":"https:\/\/happiereverychapter.com\/products\/making-conversation-hardcover","provider":"Happier Every Chapter","version":"1.0","type":"link"}