Hear me out. Does this sound like you? You end a team meeting and can't recall a single thing that was said. You leave a conversation with a friend feeling disconnected and unfulfilled. You think you and your boss are on the same page, only to find out you haven't been meeting expectations. Fortunately, listening, like any communication skill, can be improvedand Ximena Vengoechea can show you how. As a user researcher, she has spent the past six years facilitating hundreds of conversations at LinkedIn, Twitter, and Pinterest. It's her job to uncover the truth behind how people use - and really think about - her company's products. In Listen Like You Mean It, she reveals the tips and tricks of the trade. Drawing from her own research sessions, as well as stories and interviews with marriage counselors, life coaches, filmmakers, podcast hosts, and other real-life listening experts, Vengoechea shows us how to better listen so that we can all feel heard, connected, and understood in a world that keeps turning up the volume.
ISBN: 9780593087053
Title: Listen Like You Mean It: Reclaiming the Lost Art of True Connection
Author: Vengoechea, Ximena
Publisher: Portfolio
Binding: Hardcover
Category: Self-Help
Subject: Communication & Social Skills